quickbooks 20.0 scheduled local backup failing - Revision history

Nighthawk: Nighthawk moved page quickbooks scheduled backup to quickbooks 20.0 scheduled local backup failing without leaving a redirect

2021-04-19T20:40:39Z

Nighthawk moved page quickbooks scheduled backup to quickbooks 20.0 scheduled local backup failing without leaving a redirect

Nighthawk at 20:40, 19 April 2021

2021-04-19T20:40:12Z

Nighthawk: /* resolution */

2021-04-19T20:39:20Z

‎resolution

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2021-04-19T20:38:34Z

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2021-04-19T20:35:43Z

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Nighthawk at 20:33, 19 April 2021

2021-04-19T20:33:01Z

Nighthawk: Created page with " ==versions== QB version: quickbooks enterprise solutions 20.0 O.S. host version: Windows Server 2019 Essentials ==description== problem: quickbooks scheduled local backup..."

2021-04-19T20:32:29Z

Created page with " ==versions== QB version: quickbooks enterprise solutions 20.0 O.S. host version: Windows Server 2019 Essentials ==description== problem: quickbooks scheduled local backup..."

New page

==versions==

QB version: quickbooks enterprise solutions 20.0

O.S. host version: Windows Server 2019 Essentials

==description==
problem: quickbooks scheduled local backups are failing. backups are configured via the desktop app as follows...

file > back up company > create local backup > local & next > only schedule future backups > new

[[qb_backup_details.jpg]]

The backup is set to mon. - fri. at 1am and a local directory that exists. However, the backup files never get created. The backup is supposed to run under the windows task scheduler and can be viewed within it as seen below. It will be listed using the name of your company file and an epoch timestamp when the backup task was created.

[[file:qb backup task.jpg]]

==root cause==
Upon review of the task, it was noticed that the "Configure for:" parameter was set to the wrong operating system.

[[File:qb_backup_task_properties.jpg]]

==resolution==

work-around

Set the "Configure for:" parameter to the correct O.S. and the backups should complete successfully. However, you will likely have a new problem with quickbooks unable to manage that backup task. First the Day and maybe time settings will be lost when subsequently viewing the backup with in quickbooks as seen below.

[[File:qb_backup_failsauce.jpg]]

← Older revision		Revision as of 20:40, 19 April 2021
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	==versions==		==versions==

@@ Line 27: / Line 27: @@
 Temporary work-around
-Set the "Configure for:" parameter to the correct O.S. and the backups should complete successfully. However, you will likely have a new problem with quickbooks unable to manage that backup task. First the Day and maybe time settings will be lost when subsequently viewing the backup with in quickbooks as seen below. If you try to edit the schedule, it will not let you save it when you hit OK. If you delete the scheduled backup, it will be erased from the quickbooks but remain in the Windows Task Scheduler and keep running!
+Set the "Configure for:" parameter to the correct O.S. and the backups should complete successfully. However, you will likely have a new problem with quickbooks unable to manage that backup task. The Day and maybe time settings will be lost when subsequently viewing the backup with in quickbooks as seen below. If you try to edit the schedule, it will not let you save it when you hit OK. If you delete the scheduled backup, it will be erased from the quickbooks but remain in the Windows Task Scheduler and keep running!
 This is apparently a quickbooks bug and will hopefully be resolved with an update.
 [[File:qb_backup_failsauce.jpg]]

@@ Line 25: / Line 25: @@
 ==resolution==
-Temporaty work-around
+Temporary work-around
 Set the "Configure for:" parameter to the correct O.S. and the backups should complete successfully. However, you will likely have a new problem with quickbooks unable to manage that backup task. First the Day and maybe time settings will be lost when subsequently viewing the backup with in quickbooks as seen below. If you try to edit the schedule, it will not let you save it when you hit OK. If you delete the scheduled backup, it will be erased from the quickbooks but remain in the Windows Task Scheduler and keep running!

@@ Line 12: / Line 12: @@
 file > back up company > create local backup > local & next > only schedule future backups > new
-[[qb_backup_details.jpg]]
+[[file:qb_backup_details.jpg]]
 The backup is set to mon. - fri. at 1am and a local directory that exists. However, the backup files never get created. The backup is supposed to run under the windows task scheduler and can be viewed within it as seen below. It will be listed using the name of your company file and an epoch timestamp when the backup task was created.